Facility Online Manager Scheduling Policies
If you have any trouble with the Facility Online Manager system, please contact, Jamie Bufkin (j-bufkin@northwestern.edu), or another BIF staff member.
Recharge rates:
Daytime rates apply M-F 8am-6pm, After-hours apply M-F 6:01PM-7:59AM, Saturday-Sunday. Long-term time blocks can be scheduled at reduced rates only through BIF staff.
Scheduling increments:
Reservations can be made in 30-minute increments. Advanced reservation limit: Reservations may be made up to 2 months in advance.
Maximum reservation time limits during day time hours*:
Zeiss Confocal: 4 hours
Leica Confocal: 4 hours
JEOL TEM: No Limit
Leica Widefield: No limit
*Exceptions can be made when necessary. Please consult BIF staff to assist you.
Instrument Usage:
If you need time beyond your reservation and no one is scheduled after you, you may continue to use the scope. Be aware that 2 hours after your reservation time ends, you will automatically be logged off. If you need additional time, just log back in with a new reservation.
Late Arrival Policy:
If you fail to log on within the first 30 minutes of your reservation start time, your reservation will automatically cancel and you will be charged for the entire session. In order to access the scope after these first 30 minutes if it is still available, you will log in as you usually would.
No Show Policy:
If you fail to log in for your reservation you will be charged for the entire reservation time.
Cancellation Policy:
You must cancel your reservation 24 hours in advance in order to avoid being charged a late cancellation fee. If you fail to cancel your reservation 24 hours in advance, there will be a one-hour usage charge.
Logging Off:
It is important to log off the instrument you are using when you are finished (regardless of whether you have used the entire time of your reservation or not). If you do not log off, you will be automatically logged off 2 hours after your reservation ends – and you will be charged for this time.
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